Contact Us

You are a valued customer and we are interested in your comments and suggestions regarding our site. We will endeavour to answer any queries or problems that you have, quickly and efficiently.

If you would like to ask a question or make a comment on your experience of using our site, please contact us through one of the methods below:

By Post

  • Write to us at:

    Customer Services

    Scottish Hydro Electric shop

    Inveralmond House

    200 Dunkeld Road

    PERTH

    PH1 3AQ

By Email

  • Click here to send an email to our customer service team to communicate your problem or to put your suggestions.

    We like to respond to your email within 24 hours of receipt.

By Telephone

  • Call our Customer Service team on 0845 609 0022

  • Opening hours:
    Monday to Thursday     08:30 to 18:00
    Friday 08:30 to 17:30

    Outside these hours you will be greeted with an answering service.

  • We may monitor your call to help improve our customer service. Talk and BT customers will be charged a maximum of 2p per minute for 0845 calls. A call set-up fee of 6p per call will apply. If you use another telephone service provider you should check what the cost of the call will be.